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Hay Group: Event marketing

Hay Group International Conference 2011 imagery - acrobats
The campaign's creative theme embodies the idea of trust
The campaign's creative theme embodies the idea of trust
We produced print and online materials for consultants to share with clients

How Hay Group made its conference unmissable

Challenge

Every year for 28 years, Hay Group’s International Conference has brought together business people from all sectors and regions to  explore key trends and debate burning issues.

But after a poor turnout in 2010, Hay Group realised the  conference’s proposition was not business focused enough. To convince business  and HR leaders that attendance should be a priority in 2011, amid slashed budgets  and squeezed travel allowances, it needed a clear strategic direction.

With  competitors also posing a threat, the challenge was to turn clients’ perceptions  around and make the conference a key date in their diaries in 2011 and beyond.

Response

Using insights and research gathered by Hay Group  consultants, we helped to identify and refine the key issue facing businesses  and their HR leaders in 2011: Rebuilding trust.

This became the conference’s overarching proposition,  informing everything from the choice of speakers to the creative theme we  developed.

To sell the proposition and drive up attendance, we took a  multichannel campaign approach:

  • teasing and engaging potential attendees at every possible touch point;
  • making an asset of the speakers, who acted as Hay  Group brand ambassadors; 
  • using retail sales tactics like special offers to encourage early registration.

 

Result

The proposition resonated strongly with HR leaders: in a  survey conducted after the conference, 84% agreed that the ‘Rebuilding trust’  theme provided the valuable insights they needed.

The  conference made such a good impression that it’s become a key date in many HR  people’s diaries: 86% said they planned to attend again in 2012.

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