I used to get a useful three-figure annual bung from SWT as compensation for a crap train service. This time it was only a tenner.

I still have to fight off pregnant women and pensioners for the last available seat, the loos are still out of order and the air conditioning still has a sadistic mind of its own, BUT – and why my refund will barely stretch to a light refreshment from the trolley – the train isn’t fine-triggeringly late quite as often.