Body language experts will tell you your feet are one of the best physical indicators of your thoughts or emotions. Yes, feet.

For example, if a female is attracted to a male, she will turn her feet towards him. Tapping your feet is, apparently, a nervous gesture. But how often do you see people's feet? There's only so often you can crane your neck under the table and say "You're annoyed with me. I can tell."

The same experts will also say that standing with your arms folded means you are defensive. But it could also mean you are cold. Or that you like standing that way. A limp handshake means you are weak, indecisive or uninterested. Or that you've just had major surgery on your wrist. Looking to the right means you are accessing the creative part of your brain, not the factual side. If that was completely true, nobody could ever tell a lie when they were at a roundabout.

So do words speak louder than actions? Just recently I was looking through a company's publication (not one of our own) which included a feature in which everyday employees - like you and me - were talking about the future vision of their company.

"It's key for us to break down hierarchies and retain our corporate memory," said one anonymous member of staff.

"We need more bilateral co-ordination to enhance capabilities across our workstreams," said another.

It's easy to see why the quotes were included. They are on-message, they detail the company's priorities and they show that staff are engaged with the company vision. One problem: nobody actually speaks like that.

Readers are smart - in this age of constant information perhaps more analytical than ever - and they know when they're being sold a pup. Have you ever heard a great orator who uses jargon? Same principle applies here. People are inspired by genuine belief, a belief in what they can achieve. Not cut-out-and-keep corporate quotes.

Then again, the people quoted in that publication could tell you that they were saying exactly what they thought: that they do use words such as "bilateral co-ordination" every day and this language does motivate them.

Although they'd probably tell you that with arms folded and foot tapping, looking to the right.